Rig Ready®

​If you're losing time, you're losing money. When your rig is down, we're here to help. As a customer of our Trucking Division, you can get your wheels back in action an average of five days faster with our signature Rig Ready repair program.

We hand-pick only the best shops and work direct with them to negotiate discounts and payment. Many shops are full service dealers with access to a large inventory of parts, along with certified body, frame, alignment and paint technicians with extensive experience. You'll be in good hands.

How Does Rig Ready Work?

  1. Find a shop
  2. You'll have access to nearly 300 high-quality shops across the country. Call our toll-free Rig Ready line at 800 297 1971, view a list online, or search on our mobile app.

  3. Start repairs
  4. Qualified personnel will inspect your truck and prepare an estimate for repairs. We'll approve the repair estimate, usually within just a few hours! Then, with your authorization, the shop can get started.

    Some shops even waive costly storage fees if your rig is a total loss, help with truck rentals or even assist with arrangements for overnight accommodations. Just check with the shop handling your repairs for the services available.

  5. Get moving
  6. When your rig is ready, you can roll! Shops will release your rig as soon as repairs are complete - even if they haven't received payment from us yet. All you pay is your deductible and applicable charges. Great American takes care of the rest.

*Based on a 2013 internal study comparing Rig Ready turnaround times to non-program claims.

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