A claim is an insurance policy’s “moment of truth.” We are proud of our claims team expertise and their adept nature of service, which sets us apart in the marketplace.
To ensure the best service possible, please have your policy number available when you contact us.
Great American Insurance Group
Specialty Human Services
Claims Department
P.O. Box 1997
Cincinnati, OH 45201
Online
Use our online reporting form.
Phone
Claims can be reported 24 hours a day, 7 days a week, 365 days a year
Toll Free: 888-317-4828
Fax: 888-307-3180
[email protected]
Cyber Claims
Toll Free: 866-750-4216
[email protected]
Claims Contacts
Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA
Divisional Vice President & Head of Claims
513-287-8155
866-638-2157
[email protected]
Casualty Claims
Gregg Beaty, CPCU, SCLA
Divisional Vice President
513-412-4023
800-244-7955
[email protected]
Property Claims
Bob Johnson, CPCU, AIC, PTC III
Claims Manager
513-287-8203
Toll Free: 866-676-5812
[email protected]
Products
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- Churches and Religious Organizations
- Clubs
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- ​Family Services & Counseling Organizations
- Food Banks and Community Food Services
- Foundations and Grant Making Organizations
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- Youth Programs & Summer Camps