What’s new in the Agent Portal

Release Date: Friday, January 25, 2019
Items in the release:

1. Help us keep your information secure!
The new User List allows you to see a list of other people at your agency that have access to the Agent Portal.

Do you see a person on the list who no longer works at your agency?
Select their name and click ‘Notify Great American’ to let us know. We’ll take it from there.



*Click ‘Doing Business With Us’ in the top navigation bar, then click User List.

2. Bug Fixes

  • PDF documents sometimes not opening in Adobe Reader.
  • Insured Names with a single or double quote (‘ or “) sometimes wouldn’t display billing information.
  • Policy status sometimes displayed incorrectly on the Policy Details screen. It was displaying the status of the prior term.

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