Client Satisfaction – Our Primary Focus
Great American Environmental aims to deliver comprehensive services that are valued by our clients. From handling new business opportunities, modifying or expanding coverage on existing programs, or tailoring to include other sister divisions of Great American Insurance Group— when it comes to serving the needs of our clients, we are versatile and quick to respond.
Our expertise within the environmental industry allows us to provide some of the most competitive products and services on the market, which enables us to effectively and efficiently help our clients manage risk. The environmental insurance marketplace is ever-changing—you never know when a new insurance requirement may pop up or where a gap in coverage can be met.
We take pride in consistently meeting the needs of our clients and providing unique coverage solutions to satisfy the complexities of each individual account.
No two accounts are the same, but these success stories are examples of how we leverage our expertise to best serve our clients.
- An existing client was looking to add several properties to their current master premises portfolio. The locations carried significant environmental risk with dated environmental documentation and management plans including: Environmental Site Assessments, Spill Prevention Plans, Storm Water Management Plans, Spill Prevention Control, Countermeasure Plans and more.
By working closely with the client and creating a post bind third party risk control plan, Great American Environmental was successful in developing a custom solution. Through consultation with third party engineers, we were able to provide the client with management best practices, and recommendations on how to improve their site plans and handle on and off-site operations.
The ability to provide a third party risk control assessment not only serves a level of comfort to our clients, but also shows that their insurance carrier is determined to help improve their overall business from an environmental standpoint.
- A large new business account required a lot of attention and finesse. The insured’s property had a lengthy history of heavy industrial manufacturing operations. It underwent numerous rounds of site remediation with potential for redevelopment. By having a well-qualified and diligent internal team, Great American Environmental made servicing and providing meaningful coverage for this account easier on the client team. With our high level of in-house authority, well-seasoned legal team and expert engineering staff, we were able to meet the needs of our client in a timely manner.
Our management team shines when it comes to exemplary underwriting and maintaining brokerage partner relationships. Our skilled underwriting and legal teams create manuscript endorsements that are tailored to provide the best coverage possible for our clients. Great American Environmental’s in-house engineering staff is incredibly knowledgeable in maintaining compliance with state regulations, researching emerging contaminants and characterization in soil and groundwater. Our collaborative team work allows us to produce top results for our clients.
Great American Environmental truly believes in putting the needs of our clients first. Our top priority will always be to provide the best service and coverage to our brokers and agents’ clients with one of a kind market products.
Jenna Prettitore, Underwriter
Jenna is an underwriter with Great American Environmental. Jenna has previously worked at an environmental consulting and due diligence company preparing FCC and OSHA environmental compliance reports for cellular carrier companies. She earned her degree in environmental science from the University of New Hampshire. She is based out of our New York office.