Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

“Your employees are so helpful and extremely friendly. They are a joy to do business with.”

— Louis H. on Sep 5, 2018

“Customer service is great at keeping me informed and the withdrawal process is also great.”

— Vera S. on Aug 20, 2018

“Very easy to work with and quick. Emails are great to let you know what is happening with your account.”

— Anonymous on Aug 17, 2018

“The reps I have spoken to are always courteous and know their job. Thanks for a great experience. Keep up the good work!”

— Joan K. on Aug 8, 2018

“My questions were answered promptly and your representatives were very courteous and thorough.”

— Anonymous on Aug 7, 2018

“Since my layoff in 2009, I have had many challenges trying to maintain stability in my household and Great American has been there for me. I am very thankful for the services and comfort they have provided for me and my family.”

Anonymous on Aug 2, 2018

“You are always there for me when I need you. Thanks so much.”

— Elaine P. on Jul 30, 2018

“You should update your system and allow customers to request a withdrawal online.”

While we don’t currently offer the ability to make withdrawal requests online, many requests of up to $25,000 may be made over the phone!

— Anonymous on Jul 20, 2018

“Great service. Very friendly and helpful. All requests were treated as first priority. Thanks for allowing me to be a customer, highly recommend.”

Peggy W. on Jul 17, 2018

“It was a great experience and I have recommended your services to my co-workers and family”

— Anonymous on Jul 11, 2018

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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