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Great American Life Insurance Company Legal and Privacy Information
Great American Life Annuity Reviews
See what some of our customers are saying.
At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.
Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.
Here’s what some of our customers are saying about their experience with Great American Life!
“Your employees are so helpful and extremely friendly. They are a joy to do business with.”
“Customer service is great at keeping me informed and the withdrawal process is also great.”
“Very easy to work with and quick. Emails are great to let you know what is happening with your account.”
“The reps I have spoken to are always courteous and know their job. Thanks for a great experience. Keep up the good work!”
“My questions were answered promptly and your representatives were very courteous and thorough.”
“Since my layoff in 2009, I have had many challenges trying to maintain stability in my household and Great American has been there for me. I am very thankful for the services and comfort they have provided for me and my family.”
“You are always there for me when I need you. Thanks so much.”
“You should update your system and allow customers to request a withdrawal online.”
While we don’t currently offer the ability to make withdrawal requests online, many requests of up to $25,000 may be made over the phone!
“Great service. Very friendly and helpful. All requests were treated as first priority. Thanks for allowing me to be a customer, highly recommend.”
“It was a great experience and I have recommended your services to my co-workers and family”
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Why Great American Life
As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.