Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

“Great experience – impeccable communication – will highly recommend to others.”

Sandra D. on Mar 1, 2018

“Representatives have been very helpful when I call with questions or concerns regarding an issue. When I left messages, I always received a quick response. I am very pleased with the services I’ve received and I would highly recommend Great American to a friend or colleague. Thank you very much.”

Anonymous on Feb 26, 2018

“Great customer service. I have been a member since 1994 and have always been impressed with the speed of service and personal attention for my account. I have always been happy with my original choice to sign up with Great American when I did.”

— William J. on Feb 9, 2018

“All encounters were helpful and professional. A very good experience.”

— Christine B. on Feb 4, 2018

“I have been very happy with my experiences with Great American. I think it’s a great company.”

— Virginia R. on Feb 2, 2018

“I think it is wonderful you acknowledge receipt of fax requests and give updates. Great customer service! Thank you!”

— Conny K. on Jan 31, 2018

“Interacting with representatives was always a pleasant experience. All requests were handled with care and promptness.”

— Erma K. on Jan 24, 2018

“Your employees are all very courteous, professional and ready to help. It is a pleasure to deal with them. I already recommended your services to two friends who are ready to retire.”

Bridget H. on Jan 15, 2018

“Very professional team and helpful, terrific group to work with. Thanks!”

— Francisco S. on Jan 10, 2018

“Doing business with Great American is fine, only problem is being put on hold for a long time waiting to talk to someone.”

You may experience longer hold times when we are receiving a high volume of calls. Consider taking advantage of our callback feature to have a customer service representative contact you!

— Anonymous on Jan 10, 2018

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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