Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

“All of my contact with your company has been excellent. Staff is knowledgeable and provides excellent customer service. Kudos to Great American.”

— Terry S. on Nov 10, 2017

“Other firms I just call on the phone and the funds are in my bank account in a few days.”

Many withdrawal requests of up to $25,000 may be made over the phone! We also offer direct deposit for your convenience.

— Mary C. on Oct 26, 2017

“I have enjoyed being a part of the Great American family, the customer service experience has always been exceptional.”

Frances W. on Oct 25, 2017

“You can't go wrong with GREAT AMERICAN, always there for you!”

— Anonymous on Oct 17, 2017

“You need to process annuity withdrawals faster. This process is very slow.”

Our average processing time is 1-2 business days. Be sure to sign up for e-alerts to track the status of your request!

— Anonymous on Oct 17, 2017

“The withdrawal for my RMD went very easily. Thanks.”

— Ronald K. on Oct 16, 2017

“The representative I dealt with, Amy was very knowledgeable and understanding. She is an asset to your company. Thank you for being there for me and helping with any questions I have.”

— Andrea C. on Oct 6, 2017

“Service is friendly, very quick and uncomplicated.”

— Lucia J. on Oct 5, 2017

“People I talked to on the phone were unusually helpful and polite. I liked learning the progress online of my request. Thank you.”

Velma S. on Sep 7, 2017

“Great American is very easy to deal with and always very prompt.”

— Anonymous on Sep 1, 2017

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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