Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

“Maureen was wonderful. In this day and age getting someone who is patient, helpful and knowledgeable is rare. She met all the criteria on how to provide top notch customer service.”

— Sarah F. on Aug 31, 2017

“Very friendly and helpful with all questions I had. Helped me make confident decisions.”

— Matthew K. on Aug 28, 2017

“Except for the 25 minute wait on the phone the person I talked to was very nice and helpful.”

We work hard to keep hold times down, but we do experience an influx of calls at times. Take advantage of our callback option to have a Customer Service Representative contact you!

— Anonymous on Aug 8, 2017

“I really appreciate your professionalism, knowledge and efficiency. It is always a pleasure to do business with this company.”

Catherine C. on Aug 1, 2017

“Great American has always been GREAT to deal with! Very prompt and extremely professional!”

— Jane H. on Aug 1, 2017

“Just a great company to do business with. Thanks a lot.”

— Ronnie O. on Jul 31, 2017

“I think Great American is a great company and I would certainly recommend it to my friends.”

— Anonymous on Jul 31, 2017

“I have only had to contact Great American twice, but each time I am greeted by not only a knowledgeable staff member, but by a caring one. Thank you for your help.”

— Brenda G. on Jul 25, 2017

“The troops manning the phones have always been well-trained, helpful, and courteous. I found the request for withdrawal form's directions somewhat confusing.”

— Anonymous on Jul 25, 2017

“The new website saves time clicking onto other sites. Especially like the convenience of being able to withdraw funds over the telephone and have them directly deposited to my bank.”

Betty W. on Jul 19, 2017

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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