Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

“Very helpful staff. Great customer service.”

— Patricia W. on Jul 17, 2017

“Service was very informative and friendly. Request was processed rapidly.”

— Anonymous on Jul 16, 2017

“Customer service is great! Each time I called, I was treated with the utmost respect and urgency.”

— Paris F. on Jul 12, 2017

“The questions that I had in regards to filling out the application process were answered very professionally. I am very pleased with your service.”

— Enos P. on Jul 7, 2017

“I am very pleased with my participation with Great American, and with the professionals who have always assisted me with my questions and requests.”

— Valencia H. on Jul 5, 2017

“I have been pleased with Great American for the past ten years for how well they have consistently responded to all my questions and requests.”

— Anonymous on Jul 5, 2017

“My contact with your company was rather unique and pleasantly surprising. It is not very often one finds the level of customer service that your company provided. Good job!!”

— Anonymous on Jun 27, 2017

“The person I dealt with by phone was absolutely wonderful. She took her time and explained everything. She offered all the help I could possibly need. Many thanks!”

Claire H. on Jun 16, 2017

“I feel very secure knowing my money is with you, and I get a good return each year. Great customer service and prompt processing of all my requests.”

— Elizabeth W. on Jun 15, 2017

“All my experiences with Great American have been handled in a courteous professional manner. Your customer service is phenomenal.”

— Cynthia K. on Jun 12, 2017

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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