Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

“I've had the pleasure of speaking with a few of your reps. and they all were polite and professional. They seemed knowledgeable and very helpful. Any inquiries I've had were answered promptly and accurately. I appreciate the excellent service.”

— Ronald Y. on May 30, 2017

“Those I spoke with on the telephone were extremely polite and helpful. They provided answers to all of my questions and guided me through the process needed. ”

Loretta S. on May 23, 2017

“Our experience, overall, was very positive in that this was our first serious venture into planning for the future, protecting our children, getting serious about dealing with unexpected events. Our meeting in the early 1990s with your representative started us on a path that has worked out very well for the family.”

— Anonymous on May 19, 2017

“Wonderful service made it easy! Phone wait longer than expected but worth it to talk to a real person!”

— Joyce T. on May 2, 2017

“All personnel I interacted with while deciding what to do as my time for IRA distribution came near were very helpful. Thank you for your promptness.”

— Larry G. on Apr 25, 2017

“I was very pleased with the way the transaction was done. It was explained very well so that I understood exactly what was going on. Representative was also very friendly.”

— Nona K. on Apr 12, 2017

“The process of working with you was very easy and efficient - from start to finish.”

— Bill L. on Apr 7, 2017

“Great American has been quick to meet any need during the years I have been with you.”

Anonymous on Apr 6, 2017

“Access to my account through the website is easy and convenient.”

— Andrea C. on Apr 5, 2017

“Access to my account through the website is easy and convenient.”

— Anonymous on Apr 3, 2017

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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