Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

"I spoke with lots of people at Great American and everyone was so knowledgeable and pleasant. Thanks for the great experience."

— Julie C. on Oct 7, 2020

"I have been a client for several years. Adding the chat ability to your platform has made communication with Great American very much improved. Thank you for that."

Anne C. on Sep 29, 2020

"I have always been extremely pleased with the service I receive from your company. I am certainly happy I decided to have an account with Great American. Thank you from your very satisfied customer."

— Keith Y. on Sep 8, 2020

"My representative was extremely friendly and most helpful. She answered immediately, unlike many other companies where I have been put on hold with wait times of over 30 minutes or longer. She assisted me with my request efficiently and professionally in a most friendly and appealing tone. She was GREAT! I hope you have a lot like her!"

— Anonymous on Aug 12, 2020

"I liked the option of being able to leave my number and having the customer service representative return my call. I really appreciated not having to be put on hold for 20 minutes. That is a wonderful option."

— Anonymous on Aug 4, 2020

"Everyone I talked with helped me to complete the forms. The process was a little overwhelming at first but with the help of your representatives it went smoothly."

— Anonymous on Jul 16, 2020

"I have had these annuities since 1985! It is difficult accepting retirement, but my annuities are a financial anchor in these uncertain times. Thank you for being there for me."

Anonymous on Jun 28, 2020

"I like that you kept me informed via email as to when you received my request and when it was completed. That is very helpful."

— Joyce M. on Jun 2, 2020

"The representative I spoke with was very attentive to my needs. The various questions I needed clarified were handled with experience and patience. I concluded the session with confidence that my concerns were valued and important."

— Anonymous on May 6, 2020

"I am very pleased with the response I receive from the folks at Great American, would be pleased to recommend GAI to friends, family, and associates"

— Anonymous on Apr 24, 2020

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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