Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

"I like that you kept me informed via email as to when you received my request and when it was completed. That is very helpful."

Susan E. on Mar 20, 2020

"My transaction was handled quickly and efficiently. The customer service agent I spoke with was knowledgeable and was able to get me the forms I needed quickly. She also answered all my questions and was polite and correct. It was a pleasurable experience overall."

April V. on Jan 30, 2020

"It’s been a good experience investing with Great American."

— Valerie M. on Jan 28, 2020

"The process was very easy and fast. Thank you so much!"

— Anonymous on Jan 14, 2020

"Your staff is the best. They care about their clients and are very knowledgeable and courteous."

— Bridget H. on Jan 7, 2020

"The people I’ve talked to on the phone have always been extremely helpful and knowledgeable!"

— Patricia M. on Dec 20, 2019

"Great American made it easy getting through this trying time."

— Daniel P. on Dec 13, 2019

"Every time I have asked something of Great American, they have come through with a response. Good company!"

— George M. on Dec 12, 2019

"Both employees I dealt with were pleasant and knowledgeable. I appreciated the fact that they brought the matter that needed to be corrected to my attention in a timely manner."

Anonymous on Nov 22, 2019

"My experience with the death claims of both of my parents were extremely professional, the associates were very helpful each time I had a question."

— Anonymous on Nov 19, 2019

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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