Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
Great American Life Insurance Company Legal and Privacy Information

Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

"I like the confirmation of withdrawals or requests sent to me online."

— Anonymous on Nov 7, 2019

"My experience has been above my expectations. All of my requests and paperwork have been handled very quickly and efficiently."

— Helen J. on Oct 30, 2019

"Your staff provides easy to understand information and is available to address my concerns."

Anonymous on Oct 19, 2019

"Two factor login code drives me crazy. I entered my ID and password."

We know added security measures can be frustrating, but protecting your privacy is one of our top priorities. If you need help logging into your account at GAIGannuities.com, please contact our customer service team. We apologize for any inconvenience.

— Georgiana W. on Oct 10, 2019

"All staff have been extremely helpful and friendly. Thank you all so much. I really appreciate your help."

— Deborah S. on Oct 7, 2019

"Thank you for your immediate handling all the necessary paperwork in a timely manner."

— Anonymous on Sep 18, 2019

"Great American employees I have dealt with have always been extremely helpful every time I have contacted them for assistance with my withdrawals. I would gladly recommend Great American to friends."

Gayle H. on Sep 13, 2019

"Thank you for being prompt and understanding a delicate situation."

— Laura G. on Sep 4, 2019

"Whenever I called to ask questions, customer service was outstanding, explaining everything patiently and clearly so I could understand everything. Thank you!"

— Anonymous on Aug 19, 2019

"I was extremely pleased with the prompt attention our claim received, both by email and by mail. The process was efficient and easy to navigate. Of the three annuity companies I am currently dealing with, yours was the most responsive and timely."

Anonymous on Aug 12, 2019

Do you have questions about the MassMutual sale?

Learn more here

Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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