Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
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Great American Life Annuity Reviews

See what some of our customers are saying.

At Great American Life Insurance Company, our goal is to simplify your path to financial security. You can find annuities that are easier to understand, helping to achieve your goals with no surprises.

Based in Cincinnati, Ohio, our Customer Service representatives strive to provide friendly, knowledgeable and timely service to each of our 500,000+ contract owners.

Here’s what some of our customers are saying about their experience with Great American Life!

“I’m very satisfied. Thank you for making it easy during this time of loss.”

— Shirley B. on Jan 8, 2019

“I called to get some help filing for my 2018 RMD. I was amazed that it was so fast and easy. The young lady I spoke with knew all the answers and I was done in record time. She was wonderfully helpful and most polite and thoughtful. When I finished, I handed the phone to my husband and she proceeded to help him take care of his RMD. He was equally satisfied.”

Mary S. on Jan 5, 2019

“Although some insurance companies reacted faster, Great American was right there with information and assistance when needed. Thank you, Great American.”

— Anonymous on Jan 1, 2019

“Easy to work with. I am impressed that my request is being processed so quickly without any issues. I’m very pleased with the service so far.”

— Cathy G. on Dec 31, 2018

“Each person that I’ve dealt with at Great American has been compassionate, competent and most willing to clearly answer any questions that I might have had. The journey to transfer my mom’s annuity to my brother and I has gone flawlessly so far and I want to thank the staff members of Great American for the kindness and professionalism that they have shown me.”

Richard K. on Dec 27, 2018

“I always get results when I contact your company. Representatives are pleasant and always have answers to my questions – a pleasure to deal with.”

— Anonymous on Dec 11, 2018

“I don’t know why it took two weeks for my request to be received by you, but I do appreciate that you quickly acknowledged my inquiry about whether you had received it or not and then were mindful enough to inform me when you did. Thank you.”

— Dwight B. on Dec 10, 2018

“Thank you for your excellent service and care with my annuity.”

— Kathy W. on Dec 4, 2018

“The experience has been a good one. The ability to take funds out each year allows me to take the trips that I enjoy.”

— Betty B. on Nov 20, 2018

“Why, I wonder, did I have to go through the people controlling the fund for the school district? That was an unhappy experience.”

Plan administrator requirements can be confusing. We’re always available to help our policyholders work through any questions!

— Anonymous on Nov 19, 2018

Do you have questions about the MassMutual sale?

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Why Great American Life

As a leading provider of annuities, Great American Life Insurance Company is committed to helping people plan for a secure retirement. We offer a level of financial strength that our customers can count on. We are a wholly owned subsidiary of MassMutual, one of the largest life insurance companies in the U.S., founded in 1851.

Learn more about Great American Life Annuities.

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