Submit a Claim

When there's a claim, the last thing you need to be doing is searching all over for us. To make it as easy as possible, here's a list of our new phone numbers and addresses.

Claims Mailing Address

Great American Insurance Company
Property & Inland Marine Claims
P.O. Box 5440
Cincinnati OH  45201-5440

Main Phone Line
Toll-free: 800 584 0835
Local: 513 287 8277

Email
General Email Address:
pimclaims@gaig.com

Property & Inland Marine After Hours Claim Services
Claims Alert Hotline for Crawford and Company:
866 354 0148
Code: 15797

After Hours Emergency Restorations/Clean Up​
ServiceMaster: 800 737 7663

Property & Inland Marine Division

Great American Insurance Group Tower
21st Floor
301 E Fourth Street
Cincinnati, OH 45202-4201
513 345 6473
513 287 8230 fax

Claims Contacts
  • Mail
  • Twitter
  • Facebook