Report a Claim

Need to file a claim? At Great American we make the process easy and stress free. That's why we give multiple ways to report your claim.

Before reporting your claims, please:

  • Obtain your policy number
  • Have complete and accurate information regarding the claim

Once you have reported your claim, it will be acknowledged and investigated by your claim professional.

Claims Mailing Address

Great American Insurance Company
Alternative Markets Claims
P.O. Box 5432
Cincinnati OH  45201-5432

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Please review your claim type and contact the appropriate team to report it.

Workers' Compensation

Call our reporting center:
877 836 1555

Preregistration Required
To set up and gain access to our online system:
Call 860 683 7078
Once registered, report a claim online: Netclaim.net

So that you're best prepared to report the claim, in addition to having your policy number, please be ready to discuss additional details about the claim.

Cyber Claim

Email our claims team:
CyberClaim@gaig.com

Call our claims center:
866 750 4216
(8:00 a.m. - 5:00 p.m.)

Property, Liability, Auto

Email our claims team:
AlternativeMarketsClaims@gaig.com

Fax your claim: 888 223 1317

Call our claims center:
866 750 4216
(8:00 a.m. - 5:00 p.m.)

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