Grocery Stores
Be ready when life happens. These grocery store situations illustrate the variety of environmental exposures that could affect your customers!
Mold behind produce coolers – bodily injury & cleanup
A persistent condensate leak behind the produce walk-in led to hidden moisture and mold colonization on drywall and wood framing. Several employees reported respiratory irritation; one customer with asthma alleged aggravated symptoms after prolonged shopping in the department. The owner was responsible for cleanup costs and injury claims.
Legionella from produce misters – bodily injury, cleanup & business interruption
A local health department traced a small cluster of Legionnaires’ disease to aerosol exposure from produce misters that had biofilm buildup after a maintenance lapse. The rooftop cooling tower was also tested as a potential source.
Refrigeration system leak (ammonia/HFC) – customer exposure
During a routine restock, a line serving a freezer case failed, releasing refrigerant vapor into an aisle. Two customers and an associate complained of dizziness and throat irritation; EMS evaluated on site.
Odors from cleaning chemicals – unsafe conditions in store
Overmixing a chlorine-based cleaner during overnight floor maintenance produced strong irritant fumes. Morning opening was delayed; two employees sought medical evaluation for eye and throat irritation; several customers complained online.
Heating/fueling storage tank leak – soil & potential groundwater
An older heating oil above-ground storage tank on the property’s service side developed a pinhole leak, staining adjacent soil. Investigation identified limited subsurface impact toward a storm drain.
Spill from delivery vehicle – loading area release
A vendor’s box truck ruptured a diesel line while idling at the receiving dock, releasing fuel that flowed to a catch basin before the area was boomed. The owner was responsible for the emergency response and cost recovery.
Download the Grocery Stores Claim Scenarios
