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Claims Service and Expertise

When you need to make a claim, you want to work with experts who understand your loss and what to do. That’s why at Great American, our claims professionals specialize in the markets they serve. We'll pair you with claims professionals who have deep industry experience and understand your organization’s specific needs.

What do I need to report a claim?

  1. Your Name

  2. Your contact information (address, phone number and email)

  3. Your connection to the claim (For example, are you the policyholder, the agent, an injured party or a witness?)

  4. A Great American policy number (as available)

  5. The type of loss – auto, property, workers comp, general liability

  6. Details of what happened

Report a claim

Select a specialization to see contact information.

Other Contacts

Workers' Compensation Claims

Electronic Billing Information

Medical providers can submit bills directly through the Data Dimensions electronic billing system. If you have questions, contact Data Dimensions.

Claims Payments Via Electronic Funds Transfer

To receive Workers' Compensation claims payments electronically, complete this form, and email or mail it to our offices (as noted on the form).

Not sure where to go?

If you're not sure how to proceed, contact our Call Center team.

844 GAIG NOW (844-424-4669)
Option 1: new claims
Option 2: existing claims.

Please call during our regular business hours of 8:00 a.m.-5:00 p.m. Eastern.

Additional Resources

Our claims professionals specialize in the markets they serve.