When you need to make a claim, you want to work with experts who understand your loss and what to do. That’s why at Great American, our claims professionals specialize in the markets they serve.

Whether you insure a farm, a small business or a nonprofit organization, we'll pair you with claims professionals who have deep industry experience and understand your organization’s specific needs.

What Do I Need to Report a Claim?

To help make claim reporting fast and efficient, please be ready to share with us:

  • Your name
  • Your contact information (address, phone number and email)
  • Your connection to the claim (For example, are you the policyholder, the agent, an injured party or a witness?)
  • A Great American policy number (as available)
  • The type of loss—auto, property, workers comp, general liability
  • Details of what happened

Report a Claim

The best way to report a claim is to contact your insurance agent. He or she will help you with the claims process. If you'd like to contact us directly, please select one of our P&C operations below so we can get you into the right hands.


We stand ready to help those affected by Hurricane Ian

We stand ready to help those affected by Hurricane Ian. If you need assistance with a claim, please contact your agent, call 844-GAIG NOW (844-424-4669) or contact one of our claims professionals.

Additional Resources

Workers' Compensation Claims

Electronic Billing Information
Medical providers can submit bills directly through our electronic billing system. For more information, contact Jopari Solutions at 866-269-0554 or support@jopari.com.

Claims Payments Via Electronic Funds Transfer
To receive Workers' Compensation claims payments electronically, complete this form, and email or mail it to our offices (as noted on the form).

Not sure where to go?

If you're not sure how to proceed, our Call Center can help. Please call us at 844-424-4669 (844 GAIG NOW) during our regular business hours of 8:00 a.m.-5:00 p.m. Eastern.

Annuities & Life Insurance

Report a death claim for an annuity or life insurance policyholder

Report a Death Claim