What Do I Need to Report a Claim?

To help make claim reporting fast and efficient, please be ready to share with us:

  • Your name
  • Your contact information (address, phone number and email)
  • Your connection to the claim (For example, are you the policyholder, the agent, an injured party or a witness?)
  • A Great American policy number (as available)
  • The type of loss—auto, property, workers comp, general liability
  • Details of what happened

Not sure where to go?

If you're not sure how to proceed, our Call Center can help. Please call us at 800-545-4269 during our regular business hours of 8:00 a.m.-5:00 p.m. Eastern.