The Great American Insurance Group Tower is the tallest building gracing the Cincinnati, Ohio skyline.

Specialty Property & Casualty

U.S. Customer Service: 800-545-4269

Claims: 844-424-4669 (844 GAIG NOW)

International Operations Contacts

More Property & Casualty Contacts

General Inquiries

Customer Service: 800-545-4269

Great American Insurance Group
P.O. Box 5425
Cincinnati, OH 45201-5425
Overnight Address
Great American Insurance Group Tower
Property & Casualty Group
301 E Fourth Street
Cincinnati, OH 45202

Specialty Property & Casualty Contacts

Customer Service: 800-545-4269

Loss Control: 800-221-7274

Great American Insurance Group
P.O. Box 5425
Cincinnati, OH 45201-5425


Customer Service: 800-854-3649
Monday – Friday 8 a.m.- 5 p.m. ET

Use our Electronic Contact Form or information below to contact us!

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Do you have questions about the MassMutual sale?

Learn more here

Please note:

Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
Great American Life Insurance Company Legal and Privacy Information

Human Resources / Careers

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Investigative Services

American Financial Group, Inc.
301 E. Fourth St., 8th Floor
Cincinnati, OH 45202
513-369-7109 (fax)

Anonymous Reporting of Fraud or Ethics Violations
800-228-2860 (domestic)
+1 888-703-0177 (international)
Submit a report online

U.S. Foreign Account Tax Compliance Act (FATCA)

To assist our business partners with their FATCA compliance responsibilities, please send requests for Form W-9 or Form W-8BEN-E for our foreign entities to