Annuities

Customer Service: 800-854-3649
Monday – Friday 8 a.m.- 5 p.m. ET

Sales & Marketing Support for Agents:
800-438-3398

More Annuity Contacts

Report a Death Claim

Specialty Property & Casualty

Customer Service: 800-545-4269

contactus@gaig.com

Claims: 844-424-4669 (844 GAIG NOW)

More Property & Casualty Contacts

General Inquiries

Customer Service: 800-545-4269

contactus@gaig.com

Great American Insurance Group
P.O. Box 5425
Cincinnati, OH 45201-5425
Overnight Address
Great American Insurance Group Tower
Property & Casualty Group
301 E Fourth Street
Cincinnati, OH 45202

Annuity Contacts

Use our Electronic Contact Form or information below to contact us!


Fixed and Fixed-Indexed Annuities

Annuity Investors Life Insurance Company
Great American Life Insurance Company
P.O. Box 5420
Cincinnati, OH 45201-5420

800-854-3649
Monday – Friday 8 a.m.- 5 p.m. ET

Variable and Variable-Indexed Annuities

Annuity Investors Life Insurance Company
Great American Life Insurance Company
P.O. Box 5423
Cincinnati, OH 45201-5423

800-789-6771
Monday – Friday 8 a.m.- 5 p.m. ET

Life Insurance

Great American Life Insurance Company
(for former National Health Insurance Company contract owners)
P.O. Box 5420
Cincinnati, OH 45201-45420

800-952-8138
Monday – Friday 8 a.m.- 5 p.m. ET

Manhattan National Life Insurance Company
(for former Secura Life Insurance and Pioneer Life Insurance contract owners)
P.O. Box 5420
Cincinnati, OH 45201-5420

800-377-5672
Monday – Friday 8 a.m.- 5 p.m. ET

  Life Insurance Forms


Specialty Property & Casualty Contacts

Customer Service: 800-545-4269

contactus@gaig.com

Loss Prevention: 800-221-7274

Great American Insurance Group
P.O. Box 5425
Cincinnati, OH 45201-5425

Information for Illinois Policyholders Affected by Storms in Christian County

We are suspending policy cancellations and non-renewals for affected policyholders in Christian County, IL until January 23, 2019. If you are in the affected area, we will work with you by:

  • Withdrawing cancellations and reinstating the policy with no lapse in coverage if we cancelled your in-force policy on or after November 23, 2018.
  • Extending the time to provide information or required documents such as proof of loss or other claim and policy related documents by at least an additional 60 days.
  • Extending the time to repay policy loans by 60 days from the last date allowed or longer, as required under the policy’s or contract’s terms.

Normal cancellation, non-renewal and loan repayment procedures will resume on January 23, 2019.

If you are an affected policyholder and have a complaint regarding a disaster-related dispute or issue, please contact the Illinois Department of Insurance at 866-445-5364 or https://mc.insurance.illinois.gov/messagecenter.nsf. Please see Illinois Bulletin 2018-12 for additional information.


Human Resources / Careers

Career Seekers

Investigative Services

Anonymous Hotline for Reporting Fraud
800-228-2860
888-703-0177 (international hotline)
513-369-7109 (fax)

AFG Confidential Ethics Feedback Form

American Financial Group, Inc.
49 E Fourth Street, 6th Floor
Cincinnati, OH 45202
ReportFraud@gaig.com

U.S. Foreign Account Tax Compliance Act (FATCA)

To assist our business partners with their FATCA compliance responsibilities, please send requests for Form W-9 or Form W-8BEN-E for our foreign entities to fatca@amfin.com