The Great American Insurance Group Tower is the tallest building gracing the Cincinnati, Ohio skyline.
Specialty Property & Casualty
U.S. Customer Service: 800-545-4269
Claims: 844-424-4669 (844 GAIG NOW)
General Inquiries
Customer Service: 800-545-4269
Great American Insurance GroupP.O. Box 5425
Cincinnati, OH 45201-5425Overnight Address
Great American Insurance Group Tower
Property & Casualty Group
301 E Fourth Street
Cincinnati, OH 45202
Customer Service: 800-545-4269
Loss Control: 800-221-7274
- Claims: 844-424-4669 (844 GAIG NOW)
- Claims Contacts
Great American Insurance Group
P.O. Box 5425
Cincinnati, OH 45201-5425
P.O. Box 5425
Cincinnati, OH 45201-5425
Annuities
Customer Service: 800-854-3649
Monday – Friday 8 a.m.- 5 p.m. ET
Use our Electronic Contact Form or information below to contact us!
Do you have questions about the MassMutual sale?
Please note:
Great American’s Annuity businesses have been sold to MassMutual, effective May 28, 2021. If you are a current customer, you can continue to find account information by logging into the secured website or by calling Customer Service at 800-854-3649. You may also contact your financial professional.
Great American Life Insurance Company Legal and Privacy Information
Great American Life Insurance Company Legal and Privacy Information
Human Resources / Careers
Investigative Services
Anonymous Hotline for Reporting Fraud
800-228-2860
888-703-0177 (international hotline)
513-369-7109 (fax)
AFG Confidential Ethics Feedback Form
American Financial Group, Inc.49 E Fourth Street, 6th Floor
Cincinnati, OH 45202
reportfraud@gaig.com
U.S. Foreign Account Tax Compliance Act (FATCA)
To assist our business partners with their FATCA compliance responsibilities, please send requests for Form W-9 or Form W-8BEN-E for our foreign entities to fatca@amfin.com