Our services help employers save money, streamline unemployment processes and ensure compliance with state and federal regulations. Our program offers solutions your HR team can utilize to create day-to-day process efficiencies while saving time and money. Our claim experts will consistently guide your organization through the best course of action to provide the best results possible.
Professional Claims Administration
A professional claims administrator can help reduce unemployment costs, better manage the unemployment workflow, and provide helpful expert advice at each step. Our claims administrator works on your claim from the day it's filed—leaving you with a simple, efficient process.
Claims Administration includes:
- E-filing Unemployment Claims: Increase ease of use and ensure compliance on state deadlines.
- Representation at Protest Hearings: Expert hearing preparation guidance, answering complex questions, attend hearings, help prepare documentation and testimony, and deliver opening and closing statements.
- Online Claims Dashboard: View their claim status, to-do items and reports.
- Audits All Claim Charges from the State: Discover state overpayments and errors and automatically request credits back on your behalf.
- On-Demand HR Training: Robust unemployment and compliance training to help you optimize our collaboration and ensure you're following proper compliance procedures, avoiding fines/penalties, and gaining savings by reducing unemployment costs.
Supporting, engaging, and equipping your team is crucial for your nonprofit's success, as is minimizing turnover costs. When opting out of the State Unemployment Tax system our HR Services help to reduce costs and enhance employee retention.
Outplacement Services
Outplacement services are designed to shorten unemployment claims, protect your community’s goodwill and take care of your separated employees.
- Job Coaching: Compassionate, certified job coaches give your employees 1-on-1 care to cope with job loss and land their next job up to 60% faster.
- Weekly Job Club Webinars: Weekly JobTalk webinars dive into a key topic so job seekers can hear experts discuss best practices and leading trends you need to know.
- Job Search Training: Access to a résumé builder, networking training, and job boards with guidance on how to best utilize them.
Human Resources Tools
On-demand HR resources ensure compliance with state and federal employment laws so your HR team can focus on what matters most – your employees.
- Employment Law Hotline: A designated team of experienced attorneys are available to assist you with a broad range of employment law questions and issues.
- Online Policies, Procedures and Forms: Hundreds of sample HR policies, forms and compliance tools designed to help you comply with current federal and state employment laws.
- Sample Employee Handbook and Employment Policies: Access sample employee handbooks, dozens of employment policies, and state specific resources.
- Timely Employment Law Updates: Stay up-to-date on key employment law developments affecting your organization with timely articles and analysis by attorneys.
Identity Fraud Monitoring and Resolution
Identity Fraud Monitoring and Resolution offers comprehensive identity theft, credit monitoring and financial protection for employees, adding another employee benefit to your compensation package. This includes:
- Dark Web Monitoring
- Fully Managed Resolution Services
- Online Resolution Tracker
- Lost Wallet Vault & Assistance
- Resolution for Pre-Existing Conditions
- Deceased Fraud Member Remediation
Simplify Your Stop Loss Coverage with Our Reserve Account Administration
Are you tired of the administrative hassle of paying state reimbursing charges? Our Reserve Account Administration service is designed specifically for Stop Loss coverage clients to reduce the administrative burden of paying the state reimbursing charges.
Key Features:
- Interest-Bearing Account: Deposit your stop loss reserve funds into an account that earns interest, maximizing your financial efficiency.
- Low Transaction Fees: Keep more of your money with our minimal transaction fees.
- Hassle-Free Payments: We handle state unemployment charge invoices on your behalf, saving you time and effort.
Experience the convenience and financial advantages of our Reserve Account Administration service today!