GREAT AMERICAN INSURANCE GROUP®
NOTICE OF INSURANCE INFORMATION PRACTICES
Great American Insurance Company
Great American Alliance Insurance Company
Great American Assurance Company
Great American Casualty Insurance Company
Great American Contemporary Insurance Company
Great American E & S Insurance Company
Great American Fidelity Insurance Company
Great American Insurance Company of New York
Great American Lloyd's Insurance Company
Great American Protection Insurance Company
Great American Security Insurance Company
Great American Spirit Insurance Company
American Empire Surplus Lines Insurance Company
American Empire Insurance Company
American Empire Underwriters, Inc.
Crop Managers Insurance Agency, Inc.
Dempsey & Siders Agency, Inc.
Eden Park Insurance Brokers, Inc.
Farmers Crop Insurance Alliance, Inc.
GAI Warranty Company
GAI Warranty Company of Florida
Great American Insurance Agency, Inc.
Great American Lloyd's, Inc.
Great American Professional Risk Insurance Services
High Seas Insurance Agencies
Premier Lease & Loan Services Insurance Agency, Inc.
Premier Lease & Loan Services o f Canada, Inc.
Strategic Comp, L.L.C.
Strategic Comp Services, L.L.C.
The members of Great American Insurance Group ("Great American," including those companies listed in this Notice) respect your right to privacy.
We want you to know about our procedures for protecting your privacy and your rights and responsibilities regarding nonpublic personal information (referred to as "data" in this notice) we receive about you. We want you to understand how we gather data about you and how we protect it. The terms of this Notice apply to those individuals who inquire about or obtain insurance from Great American primarily for personal, family or household purposes.
Great American does not share your data except as allowed by law. As a result, you do not need to take any action under this Notice. If we change our practices in the future, we will advise you. If applicable, we will allow you to "opt-out" of certain sharing.
1. What kind of data is collected about you?
We get most of our data about you directly from you, such as your name, address, social security number, income level and certain other financial data. We collect data that you provide during the insurance application process and by other contact with you by mail and over the phone.
In some cases we may need additional data or may need to verify data you have given us. In those cases, we may obtain data from outside sources at our own expense. For instance, we may collect data from consumer reporting agencies such as credit worthiness and history or employment history. If you send a written request to the address below, we will inform you o f the name and address of any agency we have used to prepare a report on you so that you can contact the agency.
Once you become our customer, we may collect data related to our experiences and transactions with you. This could include data such as insurance policy coverage, premiums and payment history, and any claims you make under your insurance policy. For example, we will retain data collected by a claims representative and police or fire reports.
We may also collect data about you from our affiliates regarding their transactions and experiences with you (such as your payment or claims history). We do not currently share other credit-related data, except as allowed or required by law.
Finally, we may collect data when you visit our website or when you email us. We do not sell this or any other data about you to anyone.
2. What do we do with data about you?
Data about you will be kept in our records. We may disclose data to issue and service policies and settle claims. Generally, we will not disclose data about you to any outside group without your prior authorization. However, we may, as allowed by law, share data that we collect as set forth below.
We may disclose data to your insurance agent.
We may disclose data to persons who represent you, including your attorney or trustee.
We may disclose data to adjusters, appraisers, auditors, investigators and attorneys.
We may disclose data to those who need the data to perform a business, professional or insurance function for us.
We may disclose data to other insurance companies, agents or consumer reporting agencies, in connection with any insurance application, policy or claim involving you.
We may disclose data to medical providers to inform you of a medical condition of which you may not be aware and for claims payment purposes.
We may disclose data to others that conduct research, provided that no individual data may be identified in any research study report.
We may disclose data, other than health data, to others that perform marketing services on our behalf.
We may disclose data to our affiliated companies to market products to you and for other purposes. The law does not allow you to restrict this sharing.
We may disclose data to a court, state insurance department or other government agency pursuant to a summons, court order, search warrant, subpoena, or as otherwise required by law or regulation.
We will only disclose your health data in the following ways:
as allowed or required by law;
With your written consent;
to underwrite or administer your policy, claim or account; or
in a manner as previously disclosed to you by us when we collect your health data.
When we disclose your data to third parties for certain purposes described above, we will require them to use your data only for its intended purpose.
3. Who has access to your data?
The only people who have access to your data are those who need it to provide or support the provision of products or services to you. We use a system of passwords and other appropriate physical, electronic and procedural safeguards to protect against unauthorized access to your data. We have educated our employees about this Notice and the importance of customer privacy.
How can you review recorded data about you?
You have the right to access and inspect most of the data that we collect about you. To access your data please send a written request to the address below stating that you would like to access your data. Either you or your personal representative must sign this request and provide a copy of your driver's license or other valid photo identification. You also have the right to request that we correct any data that you believe is incorrect. To amend your data, please send us a written request, at the address below, stating what data you believe needs correcting. Once again, either you or your personal representative must sign this request. If you submit a request to amend your data, we will investigate. If we agree, we will correct our records. Even if we do not correct the data, you have the right to file with us a written statement of dispute, which we will include, in any future disclosure of the data.
GREAT AMERICAN INSURANCE GROUP
301 E 4th Street
Cincinnati, Ohio 45202-4201
Attn: Compliance Office – Privacy