Rev. 11/2022

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Privacy Notice and Notice of Insurance Information Practices

Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number, date of birth, income;
  • Policy coverage, premiums, account balances, payment and claim history;
  • Credit history, driving record, medical and employment information.

When you are no longer our customer, we continue to share your information as described in this notice.

How?All financial companies need to share customers’ personal information to operate their business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Great American chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Great American share?Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes -
to offer our products and services to you
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes -
information about your transactions and experiences
For our affiliates’ everyday business purposes -
information about your creditworthiness
NoWe do not share
For our nonaffiliates to market to youNoWe do not share

Questions?Call 1-800-545-4269 or go to

Who we are
Who is providing this notice?This notice is provided by certain companies that make up Great American. These companies are listed below.

What we do
How does Great American protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also limit access to your information to those who need it to do their jobs.
How does Great American collect my personal information?

We collect personal information about you, for example, when you

  • Apply for insurance;
  • Give us your contact information;
  • Pay your insurance premiums;
  • File an insurance claim;
  • Tell us who receives the money; and/or
  • Visit our website or email us.

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal laws give you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness;
  • Affiliates from using your information to market to you; and/or
  • Sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.


Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include:

  • Financial companies with a common Great American name;
  • Financial companies, such as Mid-Continent Casualty Company, Republic Indemnity Company of America, Summit Consulting LLC, National Interstate Insurance Company, or Premier Lease and Loan Services Insurance Agency, Inc.
  • Others, such as American Financial Group, Inc.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies. Great American does not share with nonaffiliates so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include insurance agents or other insurance licensees.

Other important information

We do not disclose your health information with third parties, unless authorized by you or as allowed or required by law. We may disclose your information, as permitted by law, to underwrite or administer your policy, claim, or account.

We may disclose your information to conduct research, so long as no individual data may be identified in the research study report.

You may review and correct information that we collect about you. To access your information please send a signed, written request to General Counsel at Great American Insurance Company, 301 East Fourth Street, Cincinnati, Ohio 45202-4269; or by email to [email protected]. Please include your full name, address, telephone number, and policy number in your letter. We may request other information to validate your identity, such as a copy of your driver’s license or other valid photo identification. If you believe any of your information is incomplete or incorrect, please write to us and explain what data you believe needs correcting. We will review your information. If we agree, we will correct our records. If we do not agree, you may file a written statement of dispute with us. Upon your request, we also may provide you with more information regarding the disclosure of your information.

Great American Insurance Company
Great American Alliance Insurance Company
Great American Assurance Company
Great American Casualty Insurance Company
Great American Contemporary Insurance Company
Great American E&S Insurance Company
Great American Fidelity Insurance Company
Great American Insurance Company of New York
Great American Protection Insurance Company
Great American Security Insurance Company
Great American Spirit Insurance Company
Great American Underwriters Insurance Company
American Empire Insurance Company
American Empire Surplus Lines Insurance Company
GAI Warranty Company
GAI Warranty Company of Florida
Human and Social Services Risk Purchasing Group, LLC