30 Years of Exceptional Fidelity / Crime Protection
How Time Flies!
2025 is a very special year for the Fidelity / Crime Division, as we celebrate 30 years! Over the past three decades, we have successfully grown to become the 3rd largest crime market in North America*. We have done this by consistently offering exceptional service and comprehensive coverage. We are the go-to choice for fidelity/crime coverage for so many customers and brokers due to our expertise and long-term commitment to this marketplace.
This 30-year milestone would not be possible without the trust and support of our brokers and customers. It is an honor to be a well-respected leader in the fidelity/crime space and we take this responsibility seriously.
Despite the many waves of hard and soft insurance markets through the last 30 years, we have always been a consistent market our brokers and insureds can depend on. When people ask how we have been so successful – the answer is always the same - superior customer service. Our fast response time and interactions with customers and brokers make us unique. We create a memorable insurance experience – which is why many of our customers are celebrating 15, 25, and even 30 years with us!
Evolution of Fidelity / Crime
The world has changed tremendously in the last 30 years. The rapid evolution of technology has affected how criminals commit crime. However, one fundamental aspect of employee dishonesty has never changed: employees with the motivation to steal will do so when the opportunity exists. Thieves will go the path of least resistance, where the weakest internal controls are. By adapting policy coverage to match changing exposures, we have evolved to meet the needs of our customers. We help to educate our customers on minimizing their risks to prevent losses and have helped them avoid catastrophic losses to their business. We offer continuing education classes about crime coverage to educate our brokers, and we offer loss control services to help insureds become better risks.
Over the past 30 years we have added to our suite of niche products. We offer traditional crime coverages for mercantile, governmental and financial entities. In addition, we offer coverage for armored cars, gaming risks and Native American risks. We added coverage for kidnap and ransom 20 years ago and are proud to offer $65MM in capacity. More recently, we added Fine Art coverage to our suite of products. Our dedicated Fine Art team is experienced in this class and always looking for ways to assist our customers.
Thank You!
Our long-term success is ultimately due to our outstanding underwriters, claim professionals, and all our support specialists! It is truly an honor to lead such an incredible group of hard-working individuals dedicated not only to this business, but also to helping each other. Please join me in congratulating our exceptional team that has made these last 30 years possible.
I extend a very special thank you to our brokers and insureds that have supported us over the last 30 years. Thank you for believing in us, especially those from the very start. We would not be in business without you. We owe our success to you and will continue to work hard to keep that trust and serve your needs.
We look forward to another 30 years of serving the fidelity/crime industry!
Sincerely,
*SFAA 2023 Top 100 Writers
