Press Release

Great American Insurance Group Collaborates with PAK Programs to Launch Coffee PAK for Specialty Coffee Businesses

Great American Insurance Group logo

CINCINNATI, OH - November 3, 2025 - Great American Insurance Group’s Alternative Markets Division is pleased to announce an expanded collaboration with PAK Programs, a leading provider of specialty insurance for craft beverage industries, to offer Coffee PAK, a comprehensive insurance program designed specifically for cafes, roasters and wholesalers.

Coffee PAK delivers end-to-end protection and proactive risk management tailored to the realities of modern coffee operations. The program features an all-lines solution for coffee operations, built-in risk prevention tools such as iRAD™ drone inspections, thermal imaging, and interactive coverage resources, all in a comprehensive broker-friendly format.

“For independent cafes, coffee roasters, select tea operations and the like, having the proper insurance coverage in place is critical to the success of their operation,” said Jennifer Burnham, Divisional Vice President of Great American Alternative Markets. “Coffee PAK offers broad eligibility in 45 states, helping those businesses to rest easy knowing their operations are protected.”

PAK Programs brings more than 25 years of beverage-sector expertise, backed by the AM Best rated “A+” (Superior) carrier strength of Great American Insurance Company and supported by a dedicated claims team since 2000. Licensed agents and brokers can submit ACORD and supplemental applications via email to [email protected] or by calling 888-386-5701. To learn more, visit the Coffee PAK program page: pakprograms.com/insurance-programs/coffee-pak/.

About Alternative Markets

Alternative Markets specializes in niche program business, offering a variety of risk-sharing and traditional program options on an admitted and non-admitted basis. Our product offerings include 50 state Workers’ Comp, General Liability, Package, Business Owners’ Policy (BOP), Property, Auto and Umbrella. Programs range from mono-line to multi-line, bundled or unbundled services. Alternative Markets is uniquely designed to address all needs of a program including Underwriting, Marketing, Claims, Actuarial, Product, IT, Operations Services, and more. Policies are underwritten by Great American Insurance Company, Great American Assurance Company, Great American Alliance Insurance Company, Great American Insurance Company of New York, and Great American Spirit Insurance Company, authorized insurers in all 50 states and the DC.

About Great American Insurance Group

Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialized commercial products for businesses. Great American Insurance Company has received an “A” (Excellent) or higher rating from the AM Best Company for over 115 years and is currently rated “A+” (Superior). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio. AFG’s common stock is listed and traded on the New York Stock Exchange under the symbol AFG.

About PAK Programs

PAK Programs is a specialty program administrator dedicated to the craft beverage and related industries, providing tailored coverage, proactive loss prevention, and dedicated claims expertise. Coffee PAK joins a portfolio that includes solutions for wineries, breweries, cideries, meaderies, liquor retailers, and more—all available exclusively through licensed agents and brokers.

Contact:

Diane P. Weidner, IRC, CPA (inactive)
Vice President, Investor & Media Relations
American Financial Group, Inc.
513-369-5713
[email protected]

Websites:

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