“Great American claims department exceeds our expectations with its superior service. Great American goes above and beyond to provide us with the claims information we need and ensures that we receive it on a timely basis. This includes assignment of claims, program loss runs, claim inquiries and detailed loss runs.
Great American is one of the best companies I have ever worked with when it comes to setting reserves. Their adjusters clearly develop a complete understanding of the claim, as most claims close at or very near the set reserves. Great American’s attention to detail with claims helps us to serve our insureds to the highest degree.”
“Great American Alternative Markets claims and underwriting teams do a wonderful job exceeding our clients' expectations. It is comforting to know we have them behind us to deliver the level of service that is expected of us.”
“We’ve been with Great American since 2014 and couldn’t be happier. I personally have had the opportunity to work with several of the claims reps for hundreds of claims over the last 5 years and feel they are the best in the business. They are always extremely prompt in getting back to not only the insured, but to our agency to provide us with every detail we need to assist them and the client. No agent looks forward to a claims call, but knowing Great American is working on the claim makes the process a bit easier and gives our agency piece of mind that we’re working with the right folks.”