Our Response to the Coronavirus

Thank you for placing your trust in Great American Insurance Group. We understand the concern and uncertainty you may be experiencing surrounding the spread of coronavirus (COVID-19). With that in mind, we want to share the steps we are taking.

Service remains our top priority

We have systems and long-standing plans in place to address business disruptions. This includes work-from-home capabilities, alternate work locations and additional options so that our employees can continue to do their work and operations remain functional. Our COVID-19 Response Team continues to monitor this evolving situation and is working diligently to align our business practices with the Centers for Disease Control and World Health Organization guidance.

Conducting business

Being responsive to the needs of our many customers remains a top priority. We are offering premium payment flexibility to property and casualty policyholders who are financially affected by the actions being taken to reduce the spread of COVID-19. If you are a property and casualty insured who needs assistance, please contact your agent to discuss. Your agent can then work with his or her underwriter on setting up special arrangements.

Finally, please remember that several of our businesses have online servicing capabilities. Visit this page to learn more.

Financial strength

With roots dating back to 1872, we have navigated other periods of uncertainty and various economic cycles. Our strength reflects continued execution of a long-term strategy focused on pricing discipline, profitable growth and honoring our commitments.

Because buying insurance is buying a promise, you want to know that the company you choose is financially strong. Please visit this page to learn more about our excellent ratings and financial strength.

We remain committed to serving you and will share additional information as it becomes available. Thank you for your interest in Great American Insurance Group.