Our In-House Claims Center
Equipment-claim experts ready to assist
We expedite the claim process whenever possible, understanding that it is important to get your customer’s business up and running quickly.
Vendor relations are a key component of handling equipment claims efficiently, and our Claims Center is integrated with most equipment vendor channels to facilitate quick service and payment, expediting the process.
How to report a claim
Before reporting your claim, please be sure the following information is easily accessible:
- date of loss
- loss location
- facts of loss
- equipment description including make, model and serial number
- photos of the equipment and damage (if available)
- lease or contract number
- police/fire report- physical copy or report number (if applicable)
Report damage or loss to covered equipment here:
Or contact our Claims Center:
Toll-free: 800-833-3549
Email: NewClaims@gaig.com
Fax: 888-719-4793