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CLAIMS

Claims Service and Expertise

When you need to make a claim, you want to work with experts who understand your loss and what to do. That’s why at Great American, our claims professionals specialize in the markets they serve. We'll pair you with claims professionals who have deep industry experience and understand your organization’s specific needs.

What do I need to report a claim?

  1. Your Name

  2. Your contact information (address, phone number and email)

  3. Your connection to the claim (For example, are you the policyholder, the agent, an injured party or a witness?)

  4. A Great American policy number (as available)

  5. The type of loss – auto, property, workers comp, general liability

  6. Details of what happened

Report a claim

Other Contacts

Workers' Compensation Claims

Electronic Billing Information

Medical providers can submit bills directly through the Data Dimensions electronic billing system. If you have questions, contact Data Dimensions.

Claims Payments Via Electronic Funds Transfer

To receive Workers' Compensation claims payments electronically, complete this form, and email or mail it to our offices (as noted on the form).

Not sure where to go?

If you're not sure how to proceed, contact our Call Center team.

844 GAIG NOW (844-424-4669)
Option 1: new claims
Option 2: existing claims.

Please call during our regular business hours of 8:00 a.m.-5:00 p.m. Eastern.

Additional Resources

Our claims professionals specialize in the markets they serve.

Motor Truck Cargo

Jan 14, 2025, 09:30 AM
Ensuring the safety and security of motor truck cargo is a critical aspect of the transportation industry.
Ensuring the safety and security of motor truck cargo is a critical aspect of the transportation industry.
Ensuring the safety and security of motor truck cargo is a critical aspect of the transportation industry.
Author : Great American Insurance Group
Social media title : Motor Truck Cargo - Loss Control - Great American Insurance Group
Open graph title : Motor Truck Cargo - Loss Control - Great American Insurance Group
Meta Title : Motor Truck Cargo - Loss Control - Great American Insurance Group
Published Date : Dec 11, 2024, 23:00 PM

Ensuring the safety and security of motor truck cargo is a critical aspect of the transportation industry. Our recent webinar delved into best practices for underwriting, claim exposure, and loss control in motor truck cargo operations. With insights from industry experts, the session covered essential strategies for managing risks, preventing losses, and maintaining profitability. Join us as we explore the key takeaways from this informative event, designed to equip you with the knowledge needed to enhance your motor truck cargo operations.



Presenters

  • Jared Bishop, Divisional Assistant Vice President of Loss Control at Great American Insurance Group, introduced the session and facilitated the discussions.
  • Art Sieder, Divisional Vice President of Great American’s Property and & Inland Marine Division, discussed underwriting considerations for motor truck cargo. He highlighted the profitability and growth of this line of business and outlined Great American’s efforts to improve product offerings.
  • Pete Abbott, Senior Loss Control Consultant at Great American Insurance Group, focused on best practices for helping reduce claim exposures in motor truck cargo. He covered three main areas: damage to cargo while in transit, spoilage of temperature-sensitive cargo, and theft exposures.

Key Insights and Takeaways

  1. Motor Truck Cargo Underwriting Considerations
    • Profitability and Growth: Motor truck cargo as a profitable and growing line of business.
    • Product Improvement: Introduction of Cargo Advantage with more simplified, broader and flexible coverage.
    • Risk Identification and Reward: Use of analytics to identify high-risk and reward low-risk.
  2. Types of Claim Exposures and Best Practices for Preventing Them
    • Damage to Cargo: Best practices for hiring and managing drivers, and proper load securing techniques.
    • Spoilage: Use of technology to monitor trailer temperatures, and having contingency plans.
    • Theft: Use of high-security locks, door sensors, and geo-fencing technology.
Categories :
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Divisions :
  • Loss Control
On-demand webinar ad titled "Motor Truck Cargo: Underwriting, Claim Exposure and Loss Control Best Practices" by Great American Insurance Group. Two workers in safety vests load boxes into a truck in a warehouse.