To report a claim:
Online (24/7)
Report a Claim
Phone: Monday-Friday from 8:00 a.m. to 7:45 p.m. Eastern Time
Phone: 800-567-7359
Phone: Weekends or Monday-Friday overnight hours (from 7:45 p.m. to 8:00 am Eastern Time):
A Crawford & Company representative will answer your call on our behalf. Call 866-354-0148 and provide Program Code 014211.
Email (24/7)
E-Mail a loss notice to [email protected]
For a Cyber or Identity Theft Claim - Any day of the week, any time (24/7)
If you have Cyber Insurance or Identity Theft coverage and you experience an incident:
Phone: 877-209-2009
E-Mail: [email protected]