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For agent/broker use only. The insurance products described may not be available in all states. All coverage is subject to underwriting eligibility. Coverage description is summarized. Refer to the actual policy for a full description of applicable terms, conditions, limits and exclusions. Policies are underwritten by Great American Insurance Company, an authorized insurer in all 50 states and the DC and Great American E&S Insurance Company, an OH domiciled surplus lines insurer, eligible to underwrite surplus lines insurance in all 50 states and the DC. This is not intended as a solicitation or offer to sell an insurance product in a jurisdiction in which the solicitation, offer, sale or purchase thereof would be unlawful. The claims scenarios in this material are provided to illustrate possible exposures faced by your clients. The facts of any situation which may actually arise, and the terms, conditions, exclusions, and limitations in any policy in effect at that time, are unique. Thus, no representation is made that any specific insurance coverage applies to the above claims scenarios. © 2021 Great American Insurance Company. All rights reserved.

Environmental Insider

Wrong Place, Wrong Time – Solar Contractor Scenarios!

Jun 11, 2026, 12:23 PM
Be ready when life happens. These industry-trend situations illustrate the variety of environmental exposures that could affect your customers!
Be ready when life happens. These industry-trend situations illustrate the variety of environmental exposures that could affect your customers!
Be ready when life happens. These industry-trend situations illustrate the variety of environmental exposures that could affect your customers!
Author : Great American Insurance Group
Social media title : Wrong Place, Wrong Time – 2026 Industry Trends!
Open graph title : Wrong Place, Wrong Time – Solar Contractor Scenarios!
Meta Title : Wrong Place, Wrong Time – Solar Contractor Scenarios!
Published Date : Jan 23, 2025, 23:00 PM

Be ready when life happens. These solar contractor situations illustrate the variety of environmental exposures that could affect your customers!

Gavel graphic

Roof-Penetration Water Intrusion: A residential solar contractor installs a 7kW rooftop system on a two-story home, completing the project in early spring. By autumn, the homeowner notices discoloration on the living room ceiling after a series of heavy storms. A roofing inspector discovers that several mounting point lag bolts were not properly flashed or sealed, allowing water to seep into the attic over several months. The moisture damage spreads to insulation, drywall, and nearby framing, and mold remediation becomes necessary. The contractor faces a liability claim totaling thousands of dollars, driven by both the interior repairs and the cost of correcting the installation defects.   


Man digging

Panel Damage During Hoisting: During a commercial installation on a flat-roof warehouse, a crew uses a mechanical hoist to lift pallets of solar panels to the roof. One of the lifting straps—worn and overdue for replacement—snaps under load. Three panels fall approximately 20 feet, shattering on impact and damaging the building’s rooftop HVAC ductwork. The incident halts the project for two days while the area is secured and repairs are arranged. The resulting claim includes the cost of replacement panels, HVAC repairs and labor delays.


Mold

Electrical Fire from Faulty Wiring: A technician working on a residential solar installation improperly terminates several MC4 connectors, leaving them vulnerable to arcing. Two months after the system is commissioned, the homeowner smells smoke coming from the attic and calls the fire department. Firefighters extinguish a small but dangerous electrical fire that damages rafters, insulation, and part of the home’s electrical system. Investigators trace the cause to the poorly crimped connectors inside a junction box. The contractor faces a liability claim covering structural repairs, electrical replacement and smoke remediation. 


Mold

Trenching Damage to Underground Utilities: While trenching for conduit on a farm property, a contractor strikes an unmarked irrigation line and, moments later, a buried telecommunications cable. The crew had relied on outdated site maps and did not verify all utility locates before beginning excavation. The damaged irrigation system disrupts farm operations, and the telecom provider must dispatch a crew to repair the severed line. The contractor faces a claim that covers repairs, service interruptions and emergency response fees. 


Mold

Fire from Rodent-Chewing WiringA business owner experiences a small rooftop fire after rodents chew through exposed DC wiring beneath the solar array. The original contract specified rodent resistant conduit, but the contractor omitted it to save time during installation. When the damaged wiring arcs, it ignites nearby debris and roofing material. Although the fire is contained quickly, repairs to the roof, wiring, and system components total thousands of dollars. The contractor is held liable for failing to follow the agreed upon installation specifications. 


Download the Solar Contractor Claims Scenarios


The claims scenarios depicted above illustrate the variety of environmental exposures your clients may face. All situations are unique! The terms, conditions, exclusions and limitations in any policy may vary. Our team of experienced underwriters, dedicated claims handling unit and technical support staff understands these unique environmental exposures and can work with you to help tailor a policy to find acceptable coverage and claim solutions for your clients!

To help you address these as well as other environmental exposures with your clients, visit our Claims Scenario Library. You can find more examples illustrating the various environmental exposures that could affect your customers!

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