In the Ocean Marine Division you will find a unique team of marine insurance specialists dedicated to the needs of our clients. Our team of specialists stand ready to assist and guide you in the claim process.
We are a unique claim department because we:
- Care about all aspects of our business
- Work as a team to solve problems
- Are in partnership with our Underwriting and Loss Prevention departments
- Build relationships based on integrity, trust, quality of adjustments, fairness, communication, speed and accuracy of service
In order to provide our customers with the service they expect, we have a main claim mailbox: firstname.lastname@example.org
We also have two claim centers staffed with Marine Specialists. The locations are: