Detect Hot Spots Before They Burn

Nearly $400 million was lost in 2015 due to electrical malfunction fires. Electrical fires are one of the most costly type of fires in nonresidential buildings.

To help prevent these fires, Great American’s Loss Prevention consultants are armed with FLIR C2 infrared cameras. The lightweight, pocket-sized cameras are used for quick checks of electrical panels during customer loss prevention meetings.

Recently, Great American helped a marina owner detect an issue. During the meeting, a loss prevention consultant scanned an electrical pedestal and shore power cord. To the naked eye, there appeared to be nothing wrong. However, with the FLIR camera, you can see the elevated temperature inside the connection.

How the dock panel and cord appeared
The FLIR thermal image reading 123 degrees

The ambient temperature on that day was approximately 70 degrees Fahrenheit. Typically, when the temperature readings are more than 20 degrees above ambient, we recommend a licensed electrician inspect the panel.

Within hours, the marina owner had an electrician onsite to rewire the box, replace the bad wiring as well as the male and female plugs on the customer’s cord. They tested the power consumption and found the two hot legs to be reasonably balanced in draw. Their conclusion was that the plug connection was worn, dirty or corroded and was increasing resistance, causing the heat to build in the connection when large loads, such as an air conditioner, came on.

The plug's burned legs
Frayed dock power wiring

Because of the quick action, the marina owner avoided a potentially serious and life-threatening loss for both the marina and his boat owner customers.

New plug and rewired dock box

To learn more about Great American's Loss Prevention Services, visit

Source for 2015 fire data: Nonresidential Building Fire Trends (2006-2015), U.S. Fire Administration. This information is intended to provide guidance and is not intended as a legal interpretation of any laws, rules or regulations. The loss prevention information provided is intended only to assist policyholders in the management of potential loss producing conditions involving their premises and/or operations based on generally accepted safe practices. In providing such information, Great American does not warrant that all potential hazards or conditions have been evaluated or can be controlled. It is not intended as an offer to write insurance for such conditions or exposures. The liability of Great American Insurance Company and its affiliated insurers is limited to the terms, limits and conditions of the insurance policies underwritten by any of them. 4328-CO (09/17)