Services

Great American’s financial strength and stability supports a long-term commitment to the environmental sector. Tailored to fit the changing needs of today’s businesses, Great American offers a comprehensive portfolio of customized products that address the exposures unique to the environmental sector.

Our strategy remains unchanged as we continue to embrace our truly collaborative underwriting process that has been the cornerstone of the Environmental Division since day one. Learn more about our skilled underwriting team and how they can work with you and your clients to tailor coverage to best fit the needs of clients.

Services may include:

•  Direct access to obtaining environmental coverage through our easily accessible Applications and Forms process.
•  Expert underwriting guidance and policy-handling from start to finish. Offer admitted paper via deregulation and large risk exception; Paper in all 50 states on E&S basis.
•  Variety of coverage programs and policy enhancements developed to protect unique business sectors from environmental exposures.
•  Program offering to address your clients’ storage tank needs – TankAssure®. TankAssure offers easy, fast and efficient service via our online quoting platform where you can receive a quote and bind a policy in a matter of minutes!
•  Manuscript policy forms for tailored coverage written exclusively for the environmental risks exposed in clients’ business operations.
•  In-house engineering that can assist in developing and evaluating risk management programs to complement and enhance the insured’s environmental coverage.
•  Streamlined process with a responsive and efficient policy turnaround time as all underwriting authority exclusively within the Environmental Division.
•  Ability to quickly process and issue accurate Certificates of Insurance for financial assurance purposes utilizing in-house notaries.
•  Our claims professionals, comprised of a highly skilled network of experienced environmental defense counsel and consultants, are prepared to provide the resources and tools needed to mitigate a financial loss.
•  Discover What We Cover: A Great American Environmental Podcast
•  Customer satisfactory surveys and GREAT AMERICAN REWARDS program to recognize the feedback and hard work brought forth by our collaborative business relationships.
•  Strong team of underwriting professionals who carefully evaluate the impact of new environmental regulations and emerging contaminants may have on certain business operations.
•  Environmental Broker Toolkit for educational guidance and helpful marketing resources to assist in best serving your clients’ needs.
•  Truly collaborative underwriting process and long-standing commitment to serving the environmental industry since 2008.

Let’s face it – accidents can happen where potentially costly claims and lawsuits may follow. Our claims team understands what this can mean to an insured and the threat an environmental incident can pose to profitability when your clients are faced with a claim or lawsuit.

It is the philosophy of our Claims Department to provide world-class and professional claim management expertise and services. Our strategy focuses on claim management that will produce the appropriate financial outcome while meeting or exceeding our clients’ expectations. We are committed to timely and proactive claim investigations, analysis and resolutions which produce the best achievable results. We value our relationships, understand our client’s business goals and stress communication throughout the claim management process.

Our claims professionals are prepared to provide the resources and tools needed to mitigate a financial loss. Working alongside an insured’s risk professionals, our team provides expert guidance with the aim of delivering our clients the best achievable results. We stand ready to help – with quality service and experienced legal representation at appropriate rates from our approved panel counsel list.

At Great American Environmental, you can always expect experience, prompt communication, efficiency and professionalism throughout the entire claims experience!

Services Included with a Policy May Include:

•  Highly skilled network of experienced environmental defense counsel and consultants who are proud to provide the technical expertise and responsiveness every client deserves.
•  Exclusive in-house team of claim attorneys with an average of 25+ years of experience working in environmental and insurance claims and law. We place an emphasis on continued education to guarantee our team is well-versed on emerging regulatory and litigation issues and industry trends that may confront our policyholders.
•  Relationship-focused, cost effective and personal attention to each claim situation. A designated claims professional will automatically be assigned to your client throughout the entirety of their policy term – allowing us to develop a hands-on relationship and positive rapport with our insureds.
•  Legal Support Services (LSS): We provide a specialized litigation support service which is a secured portal used for supporting legal management throughout the litigation process. Services include coordinating invoices, fees and expenses, ensuring they are limited to what is reasonable and necessary and according to pre-approved budgets.
•  Recovery & Subrogation: Subrogation allows an insurer to recoup costs incurred for a claim from a negligent third party, thereby preserving your insurance asset.
•  In-house Special Investigations Unit (SIU) that offers protection against fraudulent claims. If you suspect a potential fraudulent claim was made on your behalf, our claims team will swiftly work with the SIU to further investigate the situation.
•  Direct access and interaction with risk management and the collaborative underwriting decisions.
•  Claim Scenario Library that provides helpful materials ranging from downloadable handouts to interactive Riskopolis, walking through the variety of exposures that may be financially threatening to clients’ business operations.
•  Direct access to report a formal claim notice. If your client does need to report a claim, the professionals with Great American’s Environmental Division aim to provide responsive and helpful claims customer service.
•  Response & React Program specifically designed to help policyholders quickly and efficiently navigate a response plan from the moment a spill occurs to the final site approval. Check out the Comparison Storyboard demonstrating the service benefits of the R&R Program and the negative repercussions that may follow if an emergency protocol is not established.

Great American Environmental provides risk control services to current and prospective insureds through our in-house risk engineering team alongside a network of specialty vendors, representing diverse capabilities and experience in a variety of environmental areas.

We invite you to contact our risk engineering team to further discuss how we can best protect your clients!

Services may include:

•  Customized trainings on Mold, Legionella, Environmental Regulations, Phase I & II Awareness (Online and in-person)
•  Remediation Cost and Strategy Reviews
•  Environmental Reserve Evaluations
•  Technical support publications and whitepapers

Environmental Risk Control Plans:

• Water Management Plan (Legionella Prevention)
• Contractors’ Water Intrusion Management Plan (Mold Prevention)
• Storm Water Plans and Best Management Practices
• Mold & Microbial Matter
  • Assistance in the development of management plans related to water intrusion and mold or microbial matter issues
  • Training of personnel in property inspection protocols
  • Assistance with the implementation of the management plan
• Asbestos and Lead Paint
  • Assistance in the development of management plans related to asbestos and lead based paint issues
  • Training of personnel in property inspection protocols
  • Assistance with the implementation of the management plan
  • Follow-up auditing to ensure compliance with the guidelines
• Spill Control and Countermeasure (SPCC) Plans
  • Assistance in the development of SPCC plans related to storage of chemicals at a facility
  • Training of site personnel in property inspection protocols
  • Assistance with the implementation of the management plan
  • Follow-up site inspections to ensure compliance with the guidelines

With a long-standing commitment to provide the support and service you deserve, it’s our priority to offer expert guidance and helpful marketing resources to assist you in best serving your clients.

Please contact environmentalmarketing@gaig.com with questions concerning marketing related support or services.

Services may include:

•  Eligibility to apply for GREAT AMERICAN REWARDS program
•  Environmental Insider newsletter subscription
•  Custom brokerage marketing materials
•  Educational tools and resources to better understand the environmental exposures clients of all sorts may face in their line of work, including:
• Claims Scenario Library
• Interactive Riskopolis
• Industry risk trends
• Fact sheets for all products - visit our various product pages!
•  Broker visits and meetings – Schedule your visit today!
•  Personalized events for offices, industries, regions, etc.
•  Direct insight to over 30 specialty property & casualty insurance lines
•  Product Video Series serving as a one-stop shop for you to easily access all our product resources.
•  Discover What We Cover: A Great American Environmental Podcast

While working within such an ever-changing industry, our insurance professionals know staying up to date on the latest environmental trends can be challenging. As new issues and regulations continue to emerge, it is our priority to ensure we offer educational tools and training insight on industry-focused topics, webinars and continued educational opportunities for you to actively attend as it pertains to the environmental industry.

We are excited to welcome an experienced learning and development coordinator to expand the Division’s training programs and work with department leaders to curate resources to best serve our brokers. We encourage you to take advantage of these helpful educational tools to discover the right coverage solutions for your clients!

Please contact environmentaltraining@gaig.com with questions concerning tools or trainings related to educational support and services.

Resources and services may include:

• Environmental Training Corner offering quarterly educational webinars featuring information on our latest products, programs, or tools for our brokers to gain knowledge on all Great American Environmental Division has to offer.
• Ability to host a variety of webinars, tailored to your specific insured’s needs, led by environmental industry professionals. Request a webinar!
• Provide broker-specific trainings that are geared toward educating you on the latest environmental concerns and industry trends to consider. Request an educational training!
• Educational platform that includes tools about environmental risks and how we can provide coverage to protect your clients from exposures.
• Discover What We Cover: A Great American Environmental Podcast discussing numerous topics ranging from industry trends to environmental insurance FAQs.
• Guidance on understanding industry terminology with our Environmental Glossary Page.
• Helpful materials ranging from downloadable handouts to interactive riskopolis scenarios, providing examples of the variety of exposures that may be financially threatening to your clients’ business operations.
• Product videos that illustrate how obtaining a policy from Great American can halt environmental protection concerns by providing a clear, consistent and competitive solution.
• Read how we can provide value added risk control services to current and prospective insureds through our network of specialty vendors, representing diverse capabilities and experience in a variety of environmental areas.
• Upcoming events & conferences schedule. Planning on attending or interested in scheduling a meeting? In addition to seeing you in-person at future events and conferences, we’d love to connect via phone or video call! If you would like to connect, please use this form to coordinate a date and time that best suits your schedule.