What Sets Us Apart?
What makes Great American’s Environmental Division so GREAT? In addition to industry-leading coverage provided to our policyholders, the added services and staff of insurance professionals, who are experts in underwriting, technical industry topics, risk management and claims resolution, truly distinguish us among the industry.
As only a handful of carriers who have served the environmental sector for more than a dozen consecutive years, the professionals at Great American Environmental take pride in their commitment to service excellence, technical expertise and the responsiveness needed to provide your clients with comprehensive risk management.
Our team of experts strive to handle each and every policy with accuracy, efficiency and accountability. Our management team shines when it comes to exemplary underwriting and maintaining brokerage relationships. Our skilled underwriting and legal teams create manuscript endorsements that are tailored to provide the best coverage possible for our clients. Great American Environmental’s in-house engineering staff is incredibly knowledgeable in maintaining compliance with state regulations, researching emerging contaminants and characterization in soil and groundwater. Our collaborative teamwork allows us to produce top results for our clients.
We truly believe in putting the needs of our clients first. Our top priority will always be to provide the best service and coverage to our brokers and agents’ clients with one of a kind market products.
Product SummaryUnderwriting Services
Great American’s financial strength and stability supports a long-term commitment to the environmental sector. Tailored to fit the changing needs of today’s businesses Great American offers a comprehensive portfolio of customized products that address the exposures unique to the environmental sector.
Our strategy remains unchanged as we continue to embrace our truly collaborative underwriting process that has been the cornerstone of the Environmental Division since day one. Contact us to learn more about how our core product and services enable business to effectively and efficiently manage risks that can threaten their financial security.
- Direct access to obtaining environmental coverage through our easily accessible Applications and Forms process.
- Expert underwriting guidance and policy-handling from start to finish. Offer admitted paper via deregulation and large risk exception; Paper in all 50 states on E&S basis.
- Access to webinars and trainings lead by environmental industry professionals are included with a policy.
- Variety of coverage programs and policy enhancements developed to protect unique business sectors from environmental exposures.
- Manuscript policy forms for tailored coverage written exclusively for the environmental risks exposed in clients’ business operations.
- In-house engineering that can assist in developing and evaluating risk management programs to complement and enhance the insured’s environmental coverage.
- Streamlined process with a responsive and efficient policy turnaround time as all underwriting authority is exclusively within the Environmental Division.
- Customer satisfactory surveys and GREAT AMERICAN REWARDS program to recognize the feedback and hard work brought forth by our collaborative business relationships.
- Strong team of underwriting professionals who carefully evaluate the impact of new environmental regulations and emerging contaminants may have on certain business operations.
- Environmental Broker / Agent Tool Kit for educational guidance and helpful resources to assist in best serving your clients’ needs.
- Long-standing commitment to serving the environmental industry for over a dozen consecutive years.
Claims Handling
Let’s face it – accidents can happen where potentially costly claims and lawsuits may follow. Our claims team understands what this can mean to an insured and the threat an environmental incident can pose to profitability when your clients are faced with a claim or lawsuit.
It is the philosophy of our Claims Department to provide world-class and professional claim management expertise and services. Our strategy focuses on claim management that will produce the appropriate financial outcome while meeting or exceeding our client’s expectations. We are committed to timely and proactive claim investigations, analysis and resolutions which produce the best achievable results. We value our relationships, understand their business goals and stress communication throughout the claim management process.
Our claims professionals are prepared to provide the resources and tools needed to mitigate a financial loss. Working alongside an insured’s risk professionals, our team provides expert guidance with the aim of delivering our clients the very best outcome. We stand ready to help – with quality service and experienced legal representation at appropriate rates from our approved panel counsel list. If you have any questions, please visit our claims contact page, and a member of our team will reach out to you shortly.
Our Claims Process
We are proud to be a relationship-focused organization. This is demonstrated throughout the entire claims process with our team. When your client reports a potential claim, they will automatically be assigned a specific claims professional who will handle all their claims needs. This claims professional works with the insured throughout the entire claims process – allowing us to develop a hands-on relationship and rapport with our insureds.
As we work to manage insureds’ exposures, we place an emphasis on continued learning to guarantee our team is well-versed on emerging regulatory / litigation issues and industry trends that may confront our policyholders.
At Great American Enviornmental, you can continue to expect experience, prompt communication, efficiency and professionalism throughout the entire claims experience!
Services may include:
- Highly skilled network of experienced environmental defense counsel and consultants.
- Exclusive in-house team of claim attorneys licensed in almost all jurisdictions.
- Direct access and interaction in collaborative underwriting decisions.
- Cost effective, and personal attention to each claim situation.
- Claim Scenario Library that provides helpful materials ranging from downloadable handouts to interactive riskopolis, walking through the variety of exposures that may be financially threatening to clients’ business operations.
- Direct access to report a formal claim notice
- If your client does need to report a claim, the professionals with Great American’s Environmental Division aim to provide responsive and helpful claims customer service.
- Response & React Program (R&R)
- The entrepreneurial culture within Great American empowers our insurance professionals to move quickly and surely in the event of a crisis.
- When emergencies do happen, Great American’s Environmental Division offers a 24-hour emergency response service that can put policyholders in touch with a nationwide network of environmental response and remediation professionals.
- These professionals are proven experts and recognized leaders in the emergency response industry with the added benefit of pre-established rates and project costs.
- In addition, our claims team has direct access to in-house technical support staff who are ready to assist throughout the claim process.
Technical Support
Great American Environmental provides value added risk control services to current and prospective insureds through our network of specialty vendors, representing diverse capabilities and experience in a variety of environmental areas. We invite you to contact our technical support team to further discuss how we can best protect your clients!
Environmental Risk Control Support Services:
- Water Management Plan (Legionella Prevention)
- Training- Mold, Legionella, ACM/ LBP, Environmental Regulations, Phase I & II Awareness (Online and in-person)
- Storm Water Plans and Best Management Practices
- Remediation Cost and Strategy Reviews
- Environmental Reserve Evaluations
- Customized Trainings, Webinars and Whitepapers
- Mold & Microbial Matter
- Assistance in the development of management plans related to water intrusion and mold or microbial matter issues
- Training of personnel in property inspection protocols
- Assistance with the implementation of the management plan
- Asbestos and Lead Paint
- Assistance in the development of management plans related to asbestos and lead based paint issues
- Training of personnel in property inspection protocols
- Assistance with the implementation of the management plan
- Follow-up auditing to ensure compliance with the guidelines
- Spill Control and Countermeasure (SPCC) Plans
- Assistance in the development of SPCC plans related to storage of chemicals at a facility
- Training of site personnel in property inspection protocols
- Assistance with the implementation of the management plan
- Follow-up site inspections to ensure compliance with the guidelines
Marketing Resources
With a long-standing commitment to providing the support and service you deserve, it’s our priority to offer expert guidance and helpful marketing resources to assist you in best serving your clients.
Please contact environmentalmarketing@gaig.com with questions concerning marketing related support or services.
Services may include:
- Eligibility to apply for GREAT AMERICAN REWARDS program
- Free Environmental Insider newsletter subscription
- Custom brokerage marketing materials
- Environmental Broker/ Agent Tool Kit
- Extensive Claims Scenario Library
- Educational tools and resources to better understand the environmental exposures clients of all sorts may face in their line of work, including:
- Interactive Riskopolis
- Informative environmental product videos
- Technical whitepapers
- Industry risk trends
- Fact sheets for all products – visit our various product pages!
- Broker visits and meetings – Schedule your visit today!
- Personalized events for offices, industries, regions, etc.
- Direct insight to over 30 specialty property & casualty insurance lines