A Message from the Divisional President: Mark Vuono


There is nothing more important to Great American and its Environmental Division than the health, safety and well-being of our clients, employees and communities.

We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19). We are committed to ensuring our high level of service and support during these extraordinary times. Being responsive to the needs of our brokers, agents, insureds and claimants remains our top priority.

“Great American as a company is well positioned to handle the complexities that are evolving from COVID-19,” David Thompson, Executive Vice President of Great American Insurance Group said. “Just as we have weathered many challenges as a company and industry in the past, we are blessed to live in a nation with the most advanced resources available to us, and we will weather this as well.”

As the situation evolves, we’re here to do everything we can to ensure you have access to the products and services you need to serve your clients. Our underwriters are happy to schedule video conferences or phone calls to address any product needs you may have. We invite you to connect with them.

As a division, we pride ourselves on rising to meet major challenges with optimism and determination. Even in uncertain circumstances, you can be confident that our team is taking measures to provide seamless continuity in our service to you. Our goal is to minimize disruption to our business operations and maintain high service standards.

I hope that when you have the opportunity, you will let us know if we can do anything to help make this time less stressful for you.

Thank you for your business and continued support.

We continue to monitor this quickly evolving situation and are here to assist our brokers and agents as needed.