Best-in-Class Training for us and YOU!
The evolving work environment caused by the pandemic has shifted the paradigm on how industries need to approach training. In the ongoing transition to a more hybrid and virtual world, seeking and supporting internal talent as well as continuing to support the growth of our brokers has come with its own hurdles - environmental insurance is no different.
Internal Training - More than just a tagline
Starting Off Strong
At Great American, we value corporate and division culture, committing ourselves to the support and development of our new teammates, so they can succeed. The learning and development journey starts on Day 1 with tailored onboarding curriculum plans equipping new members with the necessary knowledge and skills to understand the tasks at-hand and provide the level of service and expertise brokers expect from Great American.
What does this look like? The Environmental Division has hybrid and virtual learning available using a variety of educational modalities including small group discussion sessions, webinars and on-the-job learning experiences. In addition to onboarding sessions, the Environmental Division provides further growth opportunities by having structured job support programs. Through our coaching and mentoring programs, new members share experiences and lessons learned to enhance knowledge and skills in their roles. Not only does this upskill our members, but it also fosters collaboration and builds relationships.
“The training efforts put forth by the Division have been second to none. I’ve experienced first-hand how Great American really focuses on developing its employees with comprehensive and custom onboarding plans. I find everyone here to be great resources for questions, and while everyone is certainly busy, they'll do what they can to help.”
– Environmental Underwriter
Continuous Improvement Makes for Premier Collaboration
Great American strives to be the go-to carrier for environmental coverage by equipping our team to be prepared for the constant evolution of the industry. By working together and combining the various skills and backgrounds of our diverse team, the Environmental Division’s agility is a market differentiator in this dynamic industry. Whether it’s the latest trends in PFAS or effective presentation skills, our members continue to hone their craft to ensure we stay relevant within the market. By staying on the cutting edge of industry trends and regulations, our team can incorporate the latest knowledge and best practices in daily routines – providing brokers with a true collaborator in environmental coverage.
We believe in a clients-first philosophy. Our top priority is to provide the best service and coverage to our brokers and their clients. The results of our broker satisfaction survey justify these efforts with 91.5% of survey respondents stating they were satisfied or extremely satisfied with the level of expertise provided by Great American Insurance Group.
External Training: Keeping you informed
Environmental Broker Toolkit
As an insurance professional working within an ever-changing industry, it is important to stay up to date on trends where coverage opportunities may follow. At Great American, we understand that environmental insurance can be complex, and it can be difficult to find applicable marketing tools. The Broker Toolkit was developed as a one-stop shop for access to all the educational tools and resources needed to assist in successfully marketing environmental insurance to your current and prospective clients.
Interested in accessing the Toolkit? Simply fill out the registration form and gain access today!
Environmental Insider Newsletter
Looking for a quick, yet informative read tailored to environmental insurance? Environmental Insider was created for brokers like you, as a source of ideas and innovations to help you grow your business. With numerous publications covering a variety of topics, ranging from industry trends to claims scenarios and technical whitepapers, this quarterly newsletter is the perfect way to explore our newest resources and product offerings while gaining insight on the latest trends in the market.
A subscription to the Environmental Insider is included with a policy! Sign up today to receive your quarterly newsletter.
Discover What We Cover: A Great American Environmental Podcast
We recognized the need for time efficient and on demand communication for our brokers who are constantly on the move and launched a podcast specific to environmental insurance! Our episodes cover several topics ranging from industry trends to environmental insurance FAQs and detailed breakdowns of our product offerings.
Customized Training for Brokers and Insureds
Our insurance professionals know the challenges of staying informed on the latest environmental trends. As new issues and regulations continue to emerge, it is our priority to ensure we offer educational tools and training insight on industry-focused topics, webinars and continued educational opportunities for you to actively attend as it pertains to the environmental industry.
Our Technical Support team provides value-added risk control services to current and prospective insureds through our in-house risk engineering team alongside a network of specialty vendors, representing diverse capabilities and experience in a variety of environmental areas. Our technical professionals offer customize training on topics such as on Mold, Legionella, Environmental Regulations, Phase I & II Awareness.
We invite you to contact us to further discuss training opportunities and how we can assist you!
BobbiAnn Murphy,Master Underwriter
BobbiAnn Murphy is a master underwriter with Great American’s Environmental Division. In her role, she focuses on building broker relationships while producing valuable business for the division. She brings more than a decade of experience to the team specializing in underwriting support, insurance claim investigation, loss control, environmental liability management, environmental due diligence and compliance assessments. BobbiAnn is based out of the Exton, Pennsylvania office.
Stephanie Stricker, Learning and Development Coordinator
Stephanie Stricker is a learning and development coordinator with Great American’s Environmental Division. Working with department leaders, she develops onboarding resources and curriculum to best serve the needs of each role. Her background in education and commercial lines underwriting provides her with extensive knowledge on the process of writing policies and will support her in facilitating the learning process for all members of the Division. She is based out of our headquarters in Cincinnati, Ohio.