New Resource Available During Coronavirus Disease (COVID-19) Pandemic

Close-up of person hands, washing with soap in sink

New Resource Available During Coronavirus Disease (COVID-19) Pandemic for Property Owners, Managers and Construction Projects During Building Vacancies.

Best practices to manage and help prevent water intrusion, mold and legionella.

There are many concerns and unexpected consequences surrounding the current coronavirus (COVID-19) outbreak, one of which is the unexpected closing of businesses and companies for an unspecified period of time. This has led to a large number of buildings and/or units being totally vacated or maintained with only minimal support staff. In addition, disruptions or delays of on-going construction projects due to government-mandated shut downs, worker shortages, or supply chain issues may increase. The end result, if proper management practices are not adhered too, is the potential for mold and legionella to develop in the future.

In an effort to offer any support that we can to you and your business, we have collaborated with RiskNomics, one of our expert risk control vendors, to provide the following memo as a resource to you. Within the link below, you will find best management practices for a building’s or facility’s potential shut down during the COVID-19 pandemic.

We remain committed to ensuring our high level of service and support during these extraordinary times. Being responsive to the needs of our brokers, agents, insureds and claimants remains our top priority. As a division, we pride ourselves on rising to meet major challenges with optimism and determination. Even in uncertain circumstances, you can be confident that our team is taking measures to provide seamless continuity in our service to you. Our goal is to minimize disruption to our business operations and maintain high service standards.

We hope that when you have the opportunity, you will let us know if we can do anything to help make this time less stressful for you.

Thank you for your business and continued support,

Great American’s Environmental Division

Our division is adhering to the guidance provided by the Centers for Disease Control (CDC). For additional information about COVID-19, visit

Sara Brothers 
Sara Brothers, Divisional Vice President, Technical Support
Great American Environmental Division

Sara Brothers is a Divisional Vice President with Great American’s Environmental Division. She brings over 30 years of environmental consulting and construction management experience to Great American. Sara’s background is as a senior geologist with extensive consulting and industry experience in the petroleum, industrial, commercial, and government sectors. She serves as the director of technical support as well as training and is based out of our New York office.