At Great American, we understand that filing a claim can be upsetting and stressful. That is why we give you multiple ways to report your claim. We hope you will find this process easy and stress-free.

Before reporting your claim, please:

  • Obtain your policy number
  • Have complete and accurate information regarding the claim

Choose from the reporting options below:

 

Additional ways to report a claim:

Email your claim: [email protected]
Call our claims center: 866-750-4216
 
For Self-Storage Unit Claims
Phone: Monday-Friday from 8:00 a.m. to 7:45 p.m. Eastern
 

Once you have reported your claim, it will be acknowledged and investigated by your claim professional.

Claims Mailing Address
Great American Insurance Company
Alternative Markets Claims
P.O. Box 5432
Cincinnati, OH 45201-5432

Learn more about our Claims Formula for Success.