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Property & Casualty Policyholders
Information for Illinois Policyholders Affected by Storms in Christian County
We are suspending policy cancellations and non-renewals for affected policyholders in Christian County, IL until January 23, 2019. If you are in the affected area, we will work with you by:
- Withdrawing cancellations and reinstating the policy with no lapse in coverage if we cancelled your in-force policy on or after November 23, 2018.
- Extending the time to provide information or required documents such as proof of loss or other claim and policy related documents by at least an additional 60 days.
- Extending the time to repay policy loans by 60 days from the last date allowed or longer, as required under the policy’s or contract’s terms.
Normal cancellation, non-renewal and loan repayment procedures will resume on January 23, 2019.
If you are an affected policyholder and have a complaint regarding a disaster-related dispute or issue, please contact the Illinois Department of Insurance at 866-445-5364 or https://mc.insurance.illinois.gov/messagecenter.nsf. Please see Illinois Bulletin 2018-12 for additional information.