Need to file a claim? At Great American, we make the process easy and stress free. That's why we give multiple ways to report your claim.

Before reporting your claims, please:

  • Obtain your policy number
  • Have complete and accurate information regarding the claim

Once you have reported your claim, it will be acknowledged and investigated by your claim professional.

Claims Mailing Address
Great American Insurance Company
Alternative Markets Claims
P.O. Box 5432
Cincinnati, OH 45201-5432

Please review your claim type and contact the appropriate team to report it.

Workers' Compensation

Call our reporting center: 877-836-1555

Preregistration Required
To set up and gain access to our online system, call: 860-683-7078
Once registered, report a claim online:

So that you're best prepared to report the claim, in addition to having your policy number, please be ready to discuss additional details about the claim.

Cyber Claim

Email our claims team: CyberClaim@gaig.com

Call our claims center: 866-750-4216
(8:00 a.m. - 5:00 p.m.)

Property, Liability, Auto

Email our claims team: AlternativeMarketsClaims@gaig.com

Fax your claim: 888-223-1317

Call our claims center: 866-750-4216
(8:00 a.m. - 5:00 p.m.)