We stand ready to help those affected by Hurricane Milton
Our thoughts are with those who were in the path of the storm. If you need assistance with a claim, please contact your agent or one of our claims professionals.
A claim is an insurance policy’s “moment of truth.” We are proud of our claims team expertise and their adept nature of service, which sets us apart in the marketplace.
To ensure the best service possible, please have your policy number available when you contact us.
Great American Insurance Group
Specialty Human Services
Claims Department
P.O. Box 1997
Cincinnati, OH 45201
Use our online reporting form.
Claims can be reported 24 hours a day, 7 days a week, 365 days a year
Toll Free: 888-317-4828
Fax: 888-307-3180
[email protected]
Cyber Claims
Toll Free: 866-750-4216
[email protected]
Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA
Divisional Vice President & Head of Claims
513-287-8155
866-638-2157
[email protected]
Gregg Beaty, CPCU, SCLA
Divisional Vice President
513-412-4023
800-244-7955
[email protected]
Bob Johnson, CPCU, AIC, PTC III
Claims Manager
513-287-8203
Toll Free: 866-676-5812
[email protected]