A claim is an insurance policy’s “moment of truth.” We are proud of our claims team expertise and their adept nature of service, which sets us apart in the marketplace.
To ensure the best service possible, please have your policy number available when you contact us.
Great American Insurance Group
Specialty Human Services
Claims Department
P.O. Box 1997
Cincinnati, OH 45201
Online
Use our online reporting form.
Phone
Claims can be reported 24 hours a day, 7 days a week, 365 days a year
Toll Free: 888-317-4828
Fax: 888-307-3180
specialtyhumanservicesclaims@gaig.com
Cyber Claims
Toll Free: 866-750-4216
cyberclaim@gaig.com
Claims Contacts
Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA
Divisional Vice President & Head of Claims
513-287-8155
866-638-2157
khammersmith@gaig.com
Casualty Claims
Gregg Beaty, CPCU, SCLA
Divisional Vice President
513-412-4023
800-244-7955
gbeaty@gaig.com
Property Claims
Bob Johnson, CPCU, AIC, PTC III
Claims Manager
513-287-8203
Toll Free: 866-676-5812
rajohnson@gaig.com
Products
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- Churches and Religious Organizations
- Clubs
- Community Services
- Family Services & Counseling Organizations
- Food Banks and Community Food Services
- Foundations and Grant Making Organizations
- Gyms and Wellness Organizations
- Housing and Shelters
- Performing Arts and Cultural Organizations
- Schools & Educational Services
- Shelters & Animal Related Organizations
- Youth Programs & Summer Camps